AIR-INSITE - USER ADMINISTRATION

How can I edit my 'User information'
From the dashboard click the 'User information' link on the 'MY STUFF' tile or navigate to User admin using the left side navigation bar...
Tue, 26 Sep, 2017 at 1:37 PM
How do I reset my login password?
To reset your login password, contact an administrator or submit a support ticket on our support website.  An administrator will reset your password for you...
Wed, 13 Sep, 2017 at 2:32 PM
Issue with resetting password
Once logged in, you can go to User Admin and click on User Info. You should now see the 'Security Management' box that will allow you to change yo...
Wed, 13 Sep, 2017 at 2:33 PM
I've lost my password, how can I login?
Contact a network administrator or submit a ticket from our support website.  A network administrator will reset your password which will trigger an email to...
Wed, 13 Sep, 2017 at 2:34 PM
Can I change my email address?
No, its not possible to change your email address from the User Information screen. To change your email address please submit a ticket from our support...
Wed, 13 Sep, 2017 at 2:35 PM
How can I share an audit with another AIR-INSITE user?
Step 1:  Go to the 'USER ADMIN' menu and then select 'AUDIT MANAGEMENT' Audits are listed to the left and detail information about ...
Wed, 13 Sep, 2017 at 2:37 PM
How to export raw data and open it in Excel?
In User Admin, choose Audit Management, select the audit that you want to export data. Click on Export Audit Data as shown below.  You can chang...
Wed, 6 Mar, 2019 at 7:41 PM
What languages does AIR-INSITE support?
As part of the ??? release (May 2016) we've deployed a language framework which will allow us to handle any language that we have a translation for.  A...
Wed, 13 Sep, 2017 at 2:40 PM
How raw data change with sample resolution
AIR-INSITE loggers have sample rate of 1 second. When you export data to Excel, you can choose the 'sample resolution' of 1 second or more.  ...
Wed, 6 Mar, 2019 at 7:43 PM